Help Center

SHIPPING

Shipping Times

HOW LONG SHOULD I EXPECT MY ITEM TO TAKE?

WHERE ARE YOUR ITEMS SHIPPED FROM?

HOW DO I KNOW MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

HOW DO I TRACK MY PACKAGE?

SHIPPING COST

I AM AN INTERNATIONAL CUSTOMER AND I AN NOT SURE HOW MUCH I'LL BE CHARGED FOR THE PURCHASE

SHIPPING REFUNDS

DO YOU REFUND SHIPPING FEES?

I RECEIVED MY ORDER, BUT AN ITEM IS MISSING / DEFECTIVE / NOT WHAT I ORDERED. WHAT DO I DO?

NOT ALL OF MY ITEMS ARRIVED, WHERE ARE THEY?

WHAT IF I RECEIVED A DAMAGES PRODUCT?

TRACKING

HOW DO I TRACK MY PACKAGE?

WHY CAN'T I TRACK MY ORDER ON THE WEBSITE?

WHY IS MY SHIPPING STATUS NOT UPDATING

PAYMENTS

DISCOUNTS AND COUPONS

CAN I USE MORE THAN ONE COUPON AT THE CHECKOUT?

CAN I USE A COUPON ON A DISCOUNTED ITEM?

WHAT HAPPENS WHEN THE DISCOUNT TIMER RUNS OUT?

ACCEPTED METHODS OF PAYMENT

WHAT PAYMENT METHODS ARE ACCEPTED?

SECURE PAYMENTS

HOW DO I KNOW MY PAYMENT IS SECURE?

HOW DO I KNOW MY INFORMATION IS SECURE?

SUPPORT

WHAT IF I HAVE ANOTHER QUESTION?

HELP? THERE IS A PROBLEM WITH MY SHIPMENT?

ORDERS

ORDERS

HOW DO I ORDER?

CAN WE ORDER MORE THAN ONE PRODUCT?

OH NO! I NEED TO MODIFY MY ORDER